PA Courses to Excel in Business at pdp associates
PA Courses to Excel in Business at pdp associates PA Courses at pdp associates
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Assertiveness At Work; In Life

Special Offer!
Train up to 12 members of staff at your venue for just £900 from July to September 2008. We train nationwide. Call 020 7622 2400 to reserve your date.[Details]

Overview
Workshop Outline This workshop aims to look at what assertiveness is and how to communicate assertively in personal and professional situations. It will help delegates gain clarity on key aspects of building relationships, giving them the opportunity to be more influential in their dealings with people. Objectives: By the end of the workshop participants will:
  • Define assertive behaviour and how it can make a difference in communications;
  • Have clarified their personal values and how they impact on their dealings with others;
  • Have a better understanding of how behaviour can drive a situation;
  • Identify how to make better choices in how they respond to situations.

Special Offer!
Train up to 12 members of staff at your venue for just £900 from July to September 2008. We train nationwide. Call 020 7622 2400 to reserve your date.[Details]


Content
This workshop will help anyone who would benefit from developing their confidence to become more assertive in life and work.

We will cover:
  • Learn how to say "NO" without feeling guilty
  • Definition of assertiveness and how it differs from other behaviours
  • Changing our behaviour to help the situation
  • Understanding the needs of others
  • How to respond assertively
  • Making assertive requests of others
  • Communication techniques
  • Handling difficult situations
  • Building confidence and self esteem


Special Offer!
Train up to 12 members of staff at your venue for just £900 from July to September 2008. We train nationwide. Call 020 7622 2400 to reserve your date.[Details]


Where:  Regent's College Conference Centre Ltd, Regent's Park, London NW1 4NS

Call 020 7622 2400 for training at your venue.


When
Friday 8th June 2007 £299 Standard
£249 Charity and Not for Profit (register)

  • The price includes all refreshments as well as a hot a la carte lunch.
  • You will also receive a certificate of attendance as well as course materials
  • We also guarantee that your trainer will call you back to help you implement your new skills at work.



At Your Venue - Talk To The Trainer

Training your people at your venue creates substantial cost and time savings. We train nationwide. Complete the form below and the trainer for this course will contact you within 24 hours. Or call 020 7622 2400.

 

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